I am facing audio/video issues. What can I do?

Modified on Fri, 22 Sep 2023 at 05:58 AM

Audio: Please ensure that the device volume is not low or muted. Use the volume controllers to increase or decrease the volume.

Video : Please follow the basic troubleshooting steps.

If you are using a browser on a laptop/desktop:

We recommended using the latest version of the Chrome browser.

Clear the browser cache and cookies and login again.

If you are using the Sadhguru App:

For Android:

- Log out and login from the Sadhguru App.
- If the issue persists, uninstall and reinstall the app.

For iOS:
- Check if updates are available for your iOS device. If so, update.
- Long press on the Sadhguru App icon until the “x” button appears. Click on the “x” button and uninstall.
- Reinstall the app.
- Open the Sadhguru App and login using your registered email address.
- Click on the Inner Engineering program card.